Shipping policy

Shipping Method

We ship all orders via Shiprocket, ensuring safe and timely delivery to your doorstep.

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Order Processing & Timelines

Each piece is made to order.

• We begin processing your order within 24 hours of receiving it.

• Production takes up to 5 working days.

• Once ready, your order will be shipped and delivered within 1–3 business days, depending on your location.

You can expect to receive your order within 7–10 working days from the date of purchase.

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Shipping Charges

We offer FREE shipping on all orders across India.

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International Shipping

We currently do not offer international shipping.
If you're located outside India, please reach out to us at customercare@viepret.com, and we’ll do our best to assist you.

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Returns & Exchanges

For details on returns or exchanges, please visit our Returns & Exchange Policy.

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Lost or Damaged Packages

In the rare case that your package is lost or damaged during transit, we’ll coordinate with the courier partner to resolve the issue and ensure your order reaches you safely.

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